Do I need to be at home during the visit?
For the first visit, yes, or someone who can show the crew lead what you want. After that, many clients leave a caretaker or darwan to open the gate and we send before-and-after photos.
Do you bring your own tools and water?
We bring mowers, trimmers, hand tools, ladders, bags, tarpaulins and fuel. We use your tap or water tank for watering and washing down, which is normal for garden work in Dhaka homes.
What happens to the grass cuttings and branches?
We bag everything and take it away in our pickup the same day. Healthy clippings can be left for your compost if you prefer; just tell the crew lead.
Can you work on a rooftop without damaging the waterproofing?
Yes. We never drill or scrape the slab, we use pot feet or bricks to lift planters, and we point out cracks or blocked outlets so your building manager can deal with them.
What if it rains on the booked day?
Light rain does not stop most jobs. In heavy rain we call you in the morning and move the visit to the next free slot at no extra cost.
Do you work in offices and apartment complexes?
Yes. We look after lobbies, podium gardens, shared rooftops and office grounds on monthly contracts with written schedules and invoices.